Privacy Policy

At CustomArtConnect.com, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We collect the following types of information:

  • Cookies: Our website uses cookies to enhance your experience, including tracking your session and remembering your preferences.
  • Personal Information: When you create an account, submit an enquiry, or commission artwork, we may collect personal details such as your name, email address, phone number, and billing information.
  • Non-Personal Information: We may collect non-identifying information such as your browser type, IP address, and website usage data to improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To comply with legal requirements and prevent fraud.
  • To process your enquiries, orders, and payments.
  • To communicate with you about your commissions, updates, and promotions.
  • To improve our website, services, and user experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

  • Legal Compliance: We may disclose your information when required by law or to protect the rights and safety of CustomArtConnect, its users, and others.
  • Service Providers: We work with trusted third-party companies to process payments, deliver artwork, and provide other essential services. These providers have access to your personal information only to the extent necessary to perform their functions.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to any inaccurate information.
  • Request deletion of your personal data, subject to certain legal obligations.
  • Withdraw consent for us to process your data (e.g., unsubscribe from marketing emails).

To exercise these rights, please contact us at contact@customartconnect.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

7. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of any such data, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised effective date.